eMASS Support Services Complete Package Development, Submission, and Lifecycle Management
At Phoenix, we assist clients in building, submitting, and maintaining complete, compliant, and defensible security authorization packages within the eMASS system. For many organizations, eMASS presents a significant challenge: its strict structure demands precise alignment across documentation, control responses, test results, artifacts, and POAMs.
Even minor oversights can lead to delays or denied authorizations. That’s where we come in. Phoenix provides end-to-end support, helping clients avoid common pitfalls, meet regulatory expectations, and confidently manage their system authorizations.
Service Overview
eMASS is more than a repository — it’s the backbone of the security authorization process for many government systems. We ensure your submission is structured, accurate, and audit-ready.
Whether you’re starting from scratch or refining an existing package, our experienced team handles all aspects of eMASS support so you can stay focused on mission execution and operational continuity.
What We Deliver
Assessment and Correction
Before development begins, we review and assess all existing documentation to:
- Identify missing or outdated content
- Align documentation with current policies and frameworks
- Resolve any non-compliant configurations or reporting
This up-front validation strengthens your package and reduces downstream issues.
Submission and Regulatory Engagement
Once a package is complete, we:
- Ensure submission protocols are followed precisely
- Coordinate with stakeholders and regulators to address questions
- Respond promptly to reviewer feedback to avoid delays
Package Development and Artifact Management
We manage the creation and integration of all required elements:
- Control implementation statements that accurately reflect your environment
- Artifact collection and evidence curation
- Thorough documentation of test plans and results
- POAM generation and management for identified gaps
Every piece is tailored, traceable, and properly formatted for eMASS submission.
Ongoing Maintenance and Monitoring
We provide continuous lifecycle support to help you:
- Track system/environment changes and update packages accordingly
- Maintain POAMs with up-to-date remediation data
- Validate packages through internal inspections and documentation reviews
Risk Assessment and System Documentation
We integrate compliance with operational reality by:
- Conducting risk assessments tied to the actual threat landscape
- Keeping documentation reflective of current system posture and mitigations
Total Package Support
From initial assessment to post-submission updates, we manage the full eMASS lifecycle on your behalf.
Audit-Ready Quality
Our documentation and artifacts are structured for traceability, completeness, and defensibility.
Agency Experience
We support eMASS engagements for clients working with DCSA, DoD, and other federal authorities.
Compliance That Evolves
We ensure your eMASS package stays current as your systems and risk posture evolve.
Do you only support eMASS?
No. While this page focuses on eMASS, we also provide full support for XACTA and other government-approved authorization platforms. Our team regularly works with clients across agencies like DCSA, DoD, and others, ensuring packages meet the specific submission and review requirements of each system.
Can you help with POAMs and artifact tracking?
Yes. We manage POAM creation, updates, and closures, and ensure your supporting documentation is complete, organized, and aligned with each control.
Do you provide long-term support or just submission help?
Both. We assist clients through the full lifecycle — from package development and submission to ongoing maintenance, reassessments, and reauthorization cycles.
What if we’ve already submitted a package but received findings?
We conduct post-submission reviews, help remediate findings, and revise package elements to prepare for successful resubmission or reassessment.
Security begins with a conversation.
Make your next eMASS submission your strongest yet. Whether you’re new to the platform or managing a renewal, Phoenix helps you streamline compliance and stand up to oversight.